Trouver mon coup de coeur KSL

Returns and exchanges

General policy

The garment is not suitable? We offer a 30-day exchange and refund policy for any item that is unworn, unwashed, and in its original condition.

We care about the longevity of our products. If, by chance, a break should occur within an unusual time during regular use, we will be happy to repair or exchange the damaged product.

How to return?

Initiate a return online and get a prepaid return label. Return costs $ 5.99 are applicable and are deducted from your refund.

Initiate a return

Once a return or exchange has been completed, allow 3 to 5 working days for your refund or for the shipment of your exchange.

Trades

To make an exchange, you must, first, make a refund request. You must then place a new order on our website.

Restriction

Special events and promotions

All purchases made during a special event or during a promotion are non-refundable, only exchangeable. Return costs are also non-refundable.

Questions?

For more information, do not hesitate to contact us.

Contact us